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Nimble goes Marketing

The news On April 3, 2025, Nimble introduced e-mail marketing capabilities including a template editor to power scalable campaigns and outreach. This new capability empowers businesses to send unlimited, HTML-powered, and trackable emails, enabling large-scale outreach. This can be used e.g., for newsletters, webinars, product announcements, seasonal promotions, and more ā€” all from within the Nimble platform. According to the press release, Nimble Email Marketing allows users to send unlimited e-mails and to create campaigns using a drg-and-drop editor or pre-delivered templates. Jon Ferrara , founder and CEO of Nimble says that ā€œ With Nimble Email Marketing, our customers can now scale their outreach and strengthen relationships like never before. ā€ The e-mail marketing tool leverages existing features like group messaging and sequences. This enables teams to manage outreach, nurturing of leads and deepen relationships.  With the combination of these capabilities, Nimble offers t...
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You think you can't achieve 100% CRM adoption? Try this!

During ZohoDay2025 I had the pleasure of having a conversation with Udit Pahwa, CIO of Blue Star Ltd . Blue Star is a nearly 80-year-old company, based in India, which is a leader in cooling solutions for both the residential and commercial market. The company offers a variety of cooling products, including deep freezers, air conditioners, and chillers. Solutions are provided through direct sales, channel sales, or a combination of both.  Blue Star went through a series of five CRM proof of concepts, evaluations and implementation attempts with limited success before settling on Zoho CRM. Blue Star certainly has been a ā€œburnt childā€ at that time.  The main reason for Blue Star deciding for going with Zoho CRM is that Blue Star did not want to go for what Pahwa calls a canned solution. Zoho offered the willingness and ability to co-create a solution that is tailored to Blue Starā€™s needs. ā€œThey're ready to tailor it for us. That was a big advantageā€ he says. Before embarking int...

LLM Showdown: Comparing ChatGPT, Gemini, and Grok for Automated News Research

The analystā€™s day is full of research. Now, this is the age of AI and AI is here to help, isnā€™t it? As everyone is talking about copilots and AI agents, why not using the tools at hand to do a little research on research. NB., no one really has a good definition of an AI agent, so this might become an additional topic for research. But I digress. Imagine the following project at hand, which is not only interesting for analysts, btw, but also for a variety of roles in the corporate world. Letā€™s call it vendor (competitor) monitoring. The job is the following: Research reputable sites for news about a number of vendors, relating to a set of keywords. Reputable sites are high quality news sites, high quality tech publications, high quality analyst sites and, of course the news pages of the vendors in question. Limit the time frame of the search matching to the cadence of my information requirement, e.g., ā€œyesterdayā€ for a daily update or ā€œlast weekā€ for a weekly update. Provide a summary ...

How to Get From Excel-Mania to Enterprise Reporting

ZohoDay 2025 offered the possibility for some good conversations with Zoho enterprise customers about their journey with Zoho. Another in-depth conversation I had during this event was with Adrian Castellanos of Selectra . Selectra is a French company that was founded in 2007. It specializes in helping customers, mainly consumers, compare and move between energy providers. From this segment, the company has expanded into other segments, with the mission to make the managing of utility bills simpler, cheaper, and greener. The company has more than 2,000 employees and is active in 17 countries across Europe, APAC and America. As Selectraā€™s business model is highly digital and fast moving, it requires strong, ideally real-time analytics capabilities to provide its services. Due to operating in different countries and different verticals, reporting processes have been based on Microsoft Excel, with these Excels differing across countries and even across verticals.  Castellanos says th...

ZohoDay 2025 Brings Enterprise Swagger to the Lake

Zoho held its annual ZohoDays outside of Austin in the beautiful Horseshoe Bay resort. While this is a good way away from Austin proper, it also gave the opportunity to have long and good conversations with Zoho execs, customers and fellow analysts outside of the conference and meeting rooms. And guess what, this is exactly what happened.  Big time kudos to Sandy Lo with her amazing team for organizing this and of course also to all the Zoho execs, including the newly minted Chief Scientist Sridhar Vembu, Zohoā€™s new CEO Mani Vembu, Tony Thomas, Raju Vegesna, Vijay Sundaram and many more, who all were more than willing to share information and, even more importantly, get feedback. The latter is not something that we analysts take for granted. Besides the usual ā€“ and important ā€“ state of the business update by Vijay Sundaram, the event revolved around three main topics Ā·       AI Ā·       Enterprise and partner strategy Ā·       Industry str...