Thunderstorm; Photo by Marc Wieland on Unsplash In the past weeks I have been to some events. Their main topic has been ādigital transformationā, which is a term that currently gets used all over the place. The good news is that people mostly seem to have understood that digital transformation most of all is a business transformation, with IT being an enabler, not a driver. However, and thatās the bad news, one term popped up everywhere like a bad charm. Sharing Economy And the usual suspect companies are cited as the trailblazers of this sharing economy : Ā· Airbnb is apparently the biggest hotel chain. But it does now own a single hotel, rather than a bed Ā· Uber, the biggest taxi corporation. It does not own a single taxi I even heard Amazon and Alibaba being mentioned in this context. And then there are plenty more companies that one could mention, like TaskRabbit, Lyft, Zaarly, you name t...
- CRM (and other) Thoughts from Down Under