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Showing posts from September, 2023

Dreamforce 2023 - How right does Salesforce get AI?

The News Dreamforce 2023 has started. It is the first post-Covid physical Dreamforce. The event has more than 40,000 participants from all over the world, which is almost small, considering past events. As usual, Dreamforce was opened by a keynote that was accompanied by a flurry of announcements. In an interesting twist, the keynote was accompanied by an analyst watch party held by Salesforceā€™s analyst relations. There was a ā€œcompetingā€ watch party by the CRM Playaz . Not surprisingly, the topic of AI was front, right and center of the keynote after some emphasis on a culture of giving and the celebration of Salesforce as the #3 software vendor worldwide with an expected revenue of $34.8B US while continuing to lead the CRM market by a considerable margin. This is, indeed, quite an achievement. However, the focus of the keynote was set in the watch party by Salesforceā€™s Chief Enterprise Strategist Bruce Richardson with the following posting in the chat: ā€œ gen AI to boost global econo...