The news On June 23, 2025, Salesforce announced Agentforce 3 , the third iteration of its Agentforce platform. Agentforce 3 is a major upgrade to Salesforce’s digital labor platform. It gives customers the visibility and control that is needed to scale AI agents that already have proven useful at many companies. The release covers several additional capabilities. Salesforce has introduced the Agentforce Command Center, an observability console designed for managing AI agents. This tool allows businesses to track and scale AI agent activities. It is built into Agentforce Studio and includes features for monitoring performance metrics such as latency and error rates through live analytics. The update also brings native support for the Model Context Protocol (MCP), which enables Agentforce to connect with any MCP-compliant server without requiring custom coding. The platform's Atlas architecture has been enhanced to improve latency, accuracy, and resiliency. Support for additional Lar...
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