Skip to main content

SAP Earnings 2016 - A Snap Analysis

SAP Strong 2016 Results
On January 24, 2017 SAP released its results of their fiscal year 2016 – and the fourth quarter thereof.
In a nutshell SAP:
·      Delivered to its increased 2020 guidance
·      Had an increase of 31 per cent in cloud subscription and support revenue, while still being able to increase the software license and support revenue.  Cloud revenue increased especially in Q4 and promises to stay at a high level with a very healthy backlog
·      Increased its full year operating profit by 20 per cent to 5.12 Billion Euro (IFRS)
·      Has a strong backlog of cloud bookings
This success has a slightly negative effect on the company profitability while it negotiates the shift from license revenue to subscription revenue while being in an investment mode. It, however, seems to be driven by an increasing adoption of S/4HANA, a strong increase of the Hybris set of CEC solutions, including e-commerce and increasing traction in the HCM space. So it is broad.
Based upon the strong delivery of 2016 SAP expects the cloud business to increase by up to 34 per cent in 2017 (all numbers of course at constant currencies) and increases its guidance of revenue and profit for 2017. In line with this the company is also bullish in its mid term outlook to 2020, which it increases, too.

My Take

Of course the big increase in revenues, expressed as a percentage, is partly owed to the fairly low number. In comparison Salesforce reported 2.14 Billion dollar for their third quarter alone, as opposed to 2.99 Billion Euro for SAP’s fiscal year. Oracle reported 798 million dollars in their FY Q1 report, so should be roughly on par with SAP. Unluckily it is hard to compare Microsoft numbers as they mix their cloud and business software numbers differently and they did not give numbers other than a 13 per cent increase for the Dynamics range of products.
Still it seems that SAP has finally found a strategy that the company is able to express convincingly and execute upon. I think the below diagram taken from the release slides shows it pretty succinctly.
Based upon a strong platform – the SAP Cloud Platform – SAP helps its customers to use insights to fuel transactions to gain more insight. Customer experience is only one piece of this picture, which correlates with my observations over the past 15 or so years. It also correlates with what then board member to be Bernd Leukert told the attendants of the Wispubs SAP CRM event in Orlando: “SAP is a Supply Chain Company”. Very much to the dismay of the attending CRM people, I must say.
The focus of SAP clearly lies within the company and its supply chain.
Add security, and industry orientation then one sees a company that is all about business processes and their effective and efficient execution. Published APIs are key for a thriving ecosystem, machine learning and blockchain represent technologies that open further avenues down the road.

Sensors and the (Industrial) Internet of things are playing a major role here. SAP acknowledges and embraces this with its massive investment into what has become Leonardo.
There is a notable topic absent on this diagram.
Artificial Intelligence.
This is a strong statement, as I cannot imagine that this is by accident.
It is also straightforward. For SAP the intelligence lies within the applications. What is important is the input – loads of data – and the ability to provide and deliver models that can be trained to support specific business processes – machine learning.
In any case this absence turns the minds away from a hyped technology to being outcome driven. AI is a means to an end. Simple as that.
Friend Paul Greenberg recently searched for Optimus Prime. I think SAP now has established itself as a very strong contender – although I would still be very wary of Microsoft. The company shows a vision for its customers that embraces the whole value chain, with a focus on internal processes and the supply chain, but not neglecting customer facing processes.
Combining the technologies that it created (and acquired) over the past three to five years to business applications that enable a real time ‘control’ and intelligent forecasting abilities, combined with efficiency gains is a very compelling vision for business leaders.

I am looking forward to observing SAP in the coming years.

Comments

Last Year's Top 5 Popular Posts

SAP CRM and SAP Jam - News from CRM evolution

During CRM Evolution 2017 I had the chance of talking with Volker Hildebrand and Anthony Leaper from SAP. Volker is SAP’s Global Vice President SAP Hybris and Anthony is Senior Vice President and Sales GM - Enterprise Social Software at SAP. Topics that we covered were things CRM and collaboration, how and where SAP’s solutions are moving and, of course, the impact that the recent reshuffling in the executive board has. Starting with the latter, there is common agreement, that if at all it is positive as likely to streamline reporting lines and hence decision processes. First things first – after all I am a CRM guy. Having the distinct impression that the SAP Hybris set of solutions is going a good way I was most interested in learning from Volker about how there is going to be a CRM for S4/HANA. SAP’s new generation ERP system is growing at a good clip, and according to the Q1/2017 earnings call, now has 5,800 customers with 400 new customers in the last quarter alone. Many...

How to play the long game Zoho style

The news On February 7 and 8 2024, Zoho held its annual ZohoDay conference, along with a pre-conference get together and an optional visit to SpacX’s not-too-far-away Starbase. Our guide, who went by Chief, and is probably best described as a SpaceX-paparazzi was full of facts and anecdotes, which made the visit very interesting although we couldn’t enter Starbase itself. The event was jam-packed with 125 analysts, 17 customer speakers, and of course Zoho staff for us analysts to talk to. This was a chance we took up eagerly. This time, the event took place in MacAllen, TX, instead of Austin, TX. The reason behind this is once more Zoho’s ruralization strategy, transnational localism.  Which gives also one of the main themes of the event. It was more about understanding Zoho than about individual products, although Zoho disclosed some roadmaps. More about understanding Zoho in a second.  The second main theme was customer success and testimonials. Instead of bombarding us with...

Salesforce stock tanks after earnings report - a snap analysis

The news On May 29, 2024, Salesforce reported its results for the first quarter of the fiscal year 2025. Highlights are a total quarterly revenue of $9.133bn US, resembling a year-over-year growth of 11 percent a current remaining performance obligation of $26.4bn US a remaining performance obligation of $53.9B US an operating margin of 18.7 percent. diluted earnings per share of $1.56 The company reported a revenue guidance of $9.2bn - $9.25bn US for the next quarter and a full year guidance of $37.7bn - $38.0bn US, resembling growth rates of 7 – 8 percent and 8 – 9 percent, respectively. With these numbers, Salesforce ended up at the lower end of last quarter’s guidance on the revenue growth side while exceeding the earnings per share projection and slightly lowered the guidance for the fiscal year 2025. The result: The company’s share price dropped from $272 to bottom out at $212. The bigger picture Salesforce is the big gorilla in the CRM and CX industry. The company has surpassed ...

Zoho - A True Unicorn

End of January Zoho held its 2020 Zoho Days, an analyst summit, which I was happy to attend, along with more than 60 colleagues, as the only analyst from Germany, as it seems. Sadly, it took me quite a while to complete this – Zoho deserves a faster commentare. But hey, let’s look forward and get rolling. Zoho is a privately owned enterprise software company that has quietly evolved from a small software company in 1996 to an ambitious global player that serves the SMB- and enterprise CRM market with cloud applications. The company has a set of 45+ business apps with more than 50 million users, 10 data centres and counting, and is available in 180 countries. The company is profitable and maintained a CAGR of more than 30 percent over the past five years. But why quietly? Because Zoho managed its growth pretty unusually (almost) fully organically with only very minor acquisitions. Crunchbase lists one. Following this unique approach, which defies the tradit...

Does Zendesk enable a true human - AI relationship?

The news On October 9, 2024, Zendesk held its AI Summit in New York’s Chelsea Industrial. The AI Summit is an event mainly for customers to inform themselves about what is new at Zendesk but also to network with each other. The event featured an interesting lineup of customer and partner speakers, headlined by New York Times bestselling author and podcast host Kara Swisher .  My estimate is that there have been more than 250 customer representatives in attendance who not only could listen to the speakers but also get in-depth demos of Zendesk’s updated offerings, following real-life use cases. True to its name, the event centered around the use of AI, in particular bots, to increase not only efficiency, but also customer- and employee satisfaction. CEO Tom Eggememeier opened the event with an emphasis that Zendesk’s AI is built to support humans by stating that it “is designed for humans”, and Zendesk’s service solution is built to strengthen the human – AI partnership. Kara Swis...